RESOURCES

While many children in low-income households benefit from school breakfast and lunch programs, many of them lose that benefit over the summer break. However, community care coordination among organizations that […]

The relationship between law enforcement and people experiencing behavioral crises or homelessness can be tense, sometimes escalating to the use of force and leaving root causes unaddressed. However, communities across […]

Case management for refugee services is an essential part of making sure these vulnerable populations can integrate into American society culturally, economically, and legally. Without effective case management, services are […]

With major funding cuts and every indication of increasing need for VOCA-funded services, what does the future hold for VOCA funding recipients? Outcomes aren’t set in stone, but they will […]

February is Teen Dating Violence Awareness Month. Learn how to get involved and promote healthy, respectful relationships for teenagers, and how learning how to identify warning signs of abuse can […]

ClientConnect 2023, our inaugural peer-to-peer conference for human services organizations, was a resounding success! But if you missed out, don’t let that stop you from catching the next one. In […]

ClientConnect 2023, our inaugural peer-to-peer conference for human services organizations, was a resounding success! But if you missed out, don’t let that stop you from catching the next one. In […]

ClientConnect 2023, our inaugural peer-to-peer conference for human services organizations, was a resounding success! But if you missed out, don’t let that stop you from catching the next one. In […]

Why Data Mining Is a Double-Edge Sword for Social Services Drawing the right conclusions from client data in social services can be challenging. How do we mine data without drawing […]

Climate change is affecting human life economically and sociopolitically, and vulnerable populations often have little recourse to protect themselves from the elements. How should communities and homeless services agencies react […]

Protecting vulnerable clients’ data has never been more important, as cybersecurity attacks have proliferated and become increasingly easy to perform. What should health and human service organizations do to increase […]

Victim service providers help individuals and families fleeing domestic violence. However, providers face additional complexity when it comes to protecting their clients’ privacy, which makes coordinating services within the continuum […]

Many caseworkers endure verbal abuse from clients. There are many de-escalation techniques, some more effective than others. How should you deal with a verbally abusive client? It starts with understanding […]

We’ve heard a lot about congressional in-fighting over the US government’s debt ceiling, and social service providers are bracing themselves for another possible government shutdown. In this article, we explore […]

Case managers are what keeps social services running, and continuing education is essential to keep them up to date with emerging trends and best practices. There are many certifications and […]