ClientTrack | #1 Case Management Software Nationally

The ClientTrack Care Coordination platform connects community-based systems of care with streamlined data collection, access to real-time information, and reporting tools to track outcomes and outputs. As your programs expand and change, ClientTrack grows with you.

Software Connecting Health and Social Services

ClientTrack is an advanced care coordination platform that is designed to break down barriers so that providers can put patients at the center of their own care.

Why ClientTrack?

When you buy a solution that your organization will rely on for years to come, you want to be sure that it will be able to change and grow as your organization changes and grows. The future is unpredictable, and your organization’s needs five years down the line might not be identical to your needs today, but because the ClientTrack Care Coordination Platform is purpose-built for customization and adaptability, you can rest assured it will be as reliable and helpful in the future as it is today.

Feature Toolkit

ClientTrack comes built with easy-to-use design tools that allow you to create your own workflows, forms, queries, logic rules, and eligibility requirements, empowering you to build a solution tailor-made for your unique circumstances, even as these circumstances change and require new elements.
For more in-depth customizations, we offer further tools to make your solution your own.

Key Features

Client Intake

ClientTrack’s intake process facilitates efficient and rapid capture of the client information necessary to perform assessments, enroll the client in services and programs, and track and report on outcomes.

Reporting

ClientTrack provides real-time reporting tools to all users within the system to measure progress.

Workflow Designer

Create and configure workflows that tie forms and assessments together to ensure that data is collected in a consistent and quality manner.

Form Designer

Configure forms and expand the database schema in your solution without the need to rely on Eccovia’s development teams.

Query Designer

Access every data element in the solution to run advanced query capabilities such as sub-queries, SQL expressions, etc. Easily export to Microsoft Excel.

Eligibility Designer

Design program and service rules directly in the system to identify an individual’s eligibility. Staff can then review and track program participation, referrals, and service provision based on eligibility.

Dashboard Designer

Easily create custom dashboards for end users that include any information designed by the ClientTrack Form Designer, ClientTrack Reports, or charts resulting from ClientTrack Query Designer queries.

Rule Designer

Enforce business rules that support common processes, such as rules for validating required fields, validating data against other data in the database, and determining whether entered data meets any predefined format.