The Analytics Behind Better Health and Human Services Outcomes

Learn how to turn your data into actionable insights and make an outsized impact on the community you serve.


Previously aired on: April 21, 2023 – 1:00pm MT/3:00pm ET
Social service organizations are inundated with data, and the pressure to turn that data into strategy, action, and outcomes is high. Of course, that challenge brings an immense amount of work, and time is required to cleanse, browse, and analyze your data. Combined with privacy and confidentiality requirements, HIPAA compliance, and difficulty integrating data from potential partners, many organizations find themselves overwhelmed.

Additionally, there’s a growing need to better aggregate, analyze, and report on data at a statewide level, which requires greater reporting functionality than any case management system can offer, to measure real progress. Further complicating matters, many community-wide projects involve agencies, nonprofits, and other organizations with varied funding sources, leading to further data challenges.

Our experts at Eccovia are going to talk about these challenges and how ClientInsight provides an easy and powerful solution, discussing how to turn all this data into actionable insights, and how to turn those insights into intelligent community strategies.


David Lewis
Vice President of Strategy, Eccovia
Stacy Burda
Senior Solutions Engineer, Eccovia


David Lewis
David serves as Eccovia’s vice president of Strategy, as well as the vice chairman of the Board for the National Human Services Data Consortium (NHSDC). David has over 14 years of experience in housing and economic development, and has served in a variety of important roles in this field, including as the HMIS manager for the City of Spokane, Washington.

Stacy Burda
Stacy is a senior solutions engineer at Eccovia. Her experience with ClientTrack stretches back to her work with nonprofit human services organizations, where she used the platform as an end user and system administrator. Since joining Eccovia in 2012, Stacy has served as a client success manager, solutions engineer, business analyst, implementation engineer, and more.

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