Performance and Features
Care Coordination Platform for Behavioral Health
To resolve information silos and achieve whole-person care, providers need a way to share patient information and make data-driven decisions. Client data needs to be secure, private, and easy to share with relevant parties. ClientTrack helps providers achieve improved care, better health outcomes, and reduced overall cost. Our highly flexible care coordination platform enables timely access to care for members of a community health neighborhood.
and Care Coordination
For more than two decades, Eccovia has played a critical role in helping community and government organizations across the country improve outcomes for their most vulnerable clients through case management software. Our ClientTrack platform represents one of the leading case management software solutions in the United States, helping health- and human-service organizations track, manage, and report on populations with complex needs.
Policy and Plan for HIPAA Compliance
All social- and health-service organizations bear the responsibility of safeguarding the sensitive, personally identifiable information of the people they serve. Whether working with individuals experiencing homelessness, providing and coordinating critical services to at-risk populations, or helping refugees build new lives, Eccovia’s ClientTrack helps you ensure that your data remain secure, private, and compliant with state and...
for Workforce Development
The need has never been greater for workforce-development activities. While workforce programs have been available for many years, we know the best way to help individuals on their path to employment is to focus on addressing their unique needs rather than program eligibility and compliance. State, county, and nonprofits collaborate on innovative employment initiatives designed to build on participants’ strengths and address any barriers to employment.
Platform for Food Delivery
In every community, there are people unable to meet their own dietary needs, and meeting those needs involves many moving parts, from identifying those who need the services to reporting and accountability. With so many different elements that must be managed, tracked, and followed up on, and with so much data that must be stored and retrieved for accountability purposes, it’s easy for an agency to be overwhelmed by the administrative minutiae.
Data Integration and Migration
ClientTrack brings the disparate provider elements of care management together, breaking down the silos separating different providers and enabling more comprehensive case management for vulnerable populations. By integrating industry standards with migration technologies, ClientTrack eases the sharing of patients’ health information between providers and parses legacy data into a modern database optimized for queries, reports, and data visualization.
Data Protection and Security
ClientTrack’s databases are protected with state-of-the-art security against threats such as distributed denial of service (DDoS). Microsoft Azure backups and Azure Site Recovery ensure your data is recoverable in disaster scenarios, and easier compliance with privacy standards and laws including GDPR, HIPAA, ISO 27001, HITRUST, and FERPA. ClientTrack uses 256-bit SSL and TLS 1.2 encryption both in transit and at rest so your data remains safe.
Document Management and Storage
Document management and storage (DMS) is among the most important features a case-management system can provide. DMS allows organizations to capture, track, store, and share documents (i.e., PDFs, word-processing files, digital images) connected to their clients. Files are stored in Azure, which is designed with geo-replication and flexibility to scale as needed. Data is stored with advanced threat protection and is encrypted at rest.
Comparable Database for Domestic Violence
ClientTrack’s intake workflows are intuitive and capture data required for standard HUD reports, and combined with its easy-to-use reporting tools, compliance and accountability are easier than ever. ClientTrack helps you free up time from data input and focus on what matters most—helping clients achieve their best outcomes. ClientTrack can also serve as a resource for housing management, case management, closed-loop service referrals, and more.
Eccovia has been at the forefront of the transition of homeless management information systems (HMISes) to person-centric systems, helping homelessness-service organizations identify and address the specific needs of those experiencing homelessness. Our team is headed by industry experts with many decades of collective experience in HMIS and HUD requirements, supporting continuums of care (CoCs) from rural, urban, and statewide implementations.
Providing life-changing refugee services is challenging. It involves immense amounts of data to provide effective case management, which tracks services and helps refugees begin new lives, processing that data into required reports for the Office of Refugee Resettlement (ORR). ClientTrack connects local and statewide refugee-service providers, empowering them to help refugees find a better path to self-sufficiency through client-centered case management.
Transforming Communities with Whole Person Care Coordination
Health and human services constitutes a complex system of programs aimed at improving the well-being of individuals and communities. For more than 20 years, Eccovia has played a critical role in helping community and government organizations across the country track, manage, and report on care for high-need individuals. Read this data sheet to learn how ClientTrack can help your organization manage care for your clients with better efficiency and outcomes.
Want Even More?
Contact us today to learn how Eccovia can help you achieve improved outcomes for the people your organization serves.