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Here you’ll learn how our products solve your problems across the spectrum of social-service
use cases: case management, care coordination, reporting and compliance, and beyond.

The Four Pitfalls of Building Your Own Data Warehouse

Since the height of the pandemic, we’ve learned how interdependent social service organizations are. Data sharing has never been more important, and data warehousing has now become the clear answer to this problem. But when social service organizations need the power of analytics to help them improve their outcomes and get the most out of their data, they might be tempted to build the technology themselves. As the saying goes, if you want a job done right, you’ve got to do it yourself. But it can be unwise to try to go it alone and build your own data warehouse.

The Power of Insight

Health and human services continue to converge to provide more comprehensive care, improve patient outcomes, and reduce costs, accelerated by government initiatives to increase access to care, value-based payment models, and digitization of healthcare information. But change brings complications. Social service organizations are confronted with a flood of data and sky-high expectations for analyzing and using that data. To make strategic decisions, organizations need to parse, analyze, and understand client data—but it’s easily overwhelming.

The Convergence of Health and Human Services

The Convergence of Health and Human Services

The delivery of medical and human services in the United States is a landscape of fragmented care, with services split among multiple programs and providers, each of which is often unaware of services delivered by other care providers. These silos subject recipients of healthcare and human services to overlapping and uncoordinated care. Read on to learn how can health- and human-service providers converge to coordinate better and achieve better outcomes.



Patient Referral Networks

Patient Referral Networks

As healthcare providers better understand how the social determinants of health affect client outcomes, they look to partner with community-based, social-service providers. Patient health, avoidable complications, and readmission rates are top of mind for many healthcare providers who partner with communities. Through these partnerships, social-service organizations can assist patients in receiving critical non-medical resources the patient lacks.

Evolving Healthcare Delivery Models Demand Community Care Coordination

Evolving Healthcare Delivery Models Demand Community Care Coordination

In the United States, the healthcare system is shifting away from an illness-focused model toward a model that covers all aspects of an individual’s health and emphasizes preventive care. With funding for innovation available through sources like Medicaid waivers and the Accountable Health Communities Model, states, counties, and other health-and-human-service providers are ...

Comparable Database for Victim Services Providers

Comparable Database for Victim Services Providers

Victim service providers provide rapid aid, uphold strict client confidentiality, and maintain compliance with government oversight. When people are most vulnerable and in need of immediate help, it’s critical to have the tools to respond quickly and efficiently. ClientTrack helps address these needs and provides organizations with the software necessary for secure and effective case management, administration, compliance, and reporting.

Social Determinants of Health 101

Social Determinants of Health 101

Social determinants of health (SDoH) are becoming increasingly significant to health- and human-service organizations. But what exactly are they? Put simply, they consist of nonmedical factors that impact our overall health, such as where you work, what you eat, and how you spend your time. Read this datasheet to understand how gaining a complete perspective of your clients can lead to improved programs and—most important—client outcomes.

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