{"id":19717,"date":"2022-11-07T20:10:13","date_gmt":"2022-11-07T20:10:13","guid":{"rendered":"https:\/\/eccovia.com\/?page_id=19717"},"modified":"2024-04-02T15:34:15","modified_gmt":"2024-04-02T15:34:15","slug":"homeless-management-information-system","status":"publish","type":"page","link":"https:\/\/eccovia.com\/homeless-management-information-system\/","title":{"rendered":"Homeless Management Information System (HMIS)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19717\" class=\"elementor elementor-19717\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b3a5071 elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"6b3a5071\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4b918af2\" data-id=\"4b918af2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d382f64 elementor-widget elementor-widget-heading\" data-id=\"2d382f64\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Homeless Management Information System   <\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b336ca elementor-widget elementor-widget-heading\" data-id=\"8b336ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"> Best Practices<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-69796ae0\" data-id=\"69796ae0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ad61ac4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ad61ac4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6867db\" data-id=\"e6867db\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e553431 no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"e553431\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCreating a successful homeless management information system (HMIS) means more than following regulations\u2014it requires forethought, careful planning, and foresight. Here are the best practices that today\u2019s most effective HMISes follow.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c709a94 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c709a94\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-be52a86\" data-id=\"be52a86\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d08b515 elementor-widget elementor-widget-heading\" data-id=\"d08b515\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What Does a Homeless Management Information<br> System Do?\n<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f833790 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f833790\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-68b3f1a\" data-id=\"68b3f1a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d39e9eb no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"d39e9eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tOriginally conceived as a reporting tool to understand the impact of federal funding for social services, homeless management information systems (HMISes) were created in the late &#8217;90s by the US Department of Housing and Urban Development (HUD), the primary federal regulator of homelessness services. At the state level, HMISes are a central data-collection system for continuums of care (CoCs) providing services to homeless individuals.<br><br>\n\nCoCs and HMISes tend to work together on two primary missions: <i>treating and alleviating<\/i> homelessness as defined by HUD and providing services to <i>prevent<\/i> homelessness that isn\u2019t covered by the HUD definition.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-702b388\" data-id=\"702b388\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71de79a elementor-widget elementor-widget-image\" data-id=\"71de79a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"640\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/What-Does-a-Homeless-Management-Information-System-Do.jpg\" class=\"attachment-large size-large wp-image-19786\" alt=\"What Does a Homeless Management Information System Do?\" srcset=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/What-Does-a-Homeless-Management-Information-System-Do.jpg 702w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/What-Does-a-Homeless-Management-Information-System-Do-300x300.jpg 300w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/What-Does-a-Homeless-Management-Information-System-Do-150x150.jpg 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d775626 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d775626\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-db27d37\" data-id=\"db27d37\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0362221 elementor-widget elementor-widget-image\" data-id=\"0362221\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"640\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/Data-Is-Vital-to-Homelessness-Service-Providers.png\" class=\"attachment-large size-large wp-image-19832\" alt=\"Data Is Vital to Homelessness Service Providers\" srcset=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/Data-Is-Vital-to-Homelessness-Service-Providers.png 702w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/Data-Is-Vital-to-Homelessness-Service-Providers-300x300.png 300w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/Data-Is-Vital-to-Homelessness-Service-Providers-150x150.png 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0b5425a\" data-id=\"0b5425a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4876828 elementor-widget elementor-widget-heading\" data-id=\"4876828\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data Is Vital to Homelessness Service Providers<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6247464 no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"6247464\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tData is how we understand the pervasiveness and severity of social ills. Data is also how we solve for those problems. HMIS workers are required to report on data fields that comply with federal standards, yes. But effective HMISes are also using data to inform their care coordination decisions.\n<br><br>\nManaging data is how HMIS administrators answer hard questions about recidivism, intake effectiveness, services provided, and more. In many ways, data is the life-blood of social services for homeless populations.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-20d89a54 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20d89a54\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-199144b\" data-id=\"199144b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56809189 elementor-widget elementor-widget-heading\" data-id=\"56809189\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who Funds Homeless Management Information Systems? \n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-607defcb no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"607defcb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHomeless management information systems were developed to help states and service providers prove HUD funding is being used as intended. HMISes were also used to track the efficacy of social services that help people experiencing homelessness.<br><br>\n\nAs it turns out, HUD funding doesn\u2019t completely cover the operations of service providers, so HMISes and CoCs often have to look to their communities and state governments for additional support.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-342a1534\" data-id=\"342a1534\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-325c67e1 elementor-widget elementor-widget-image\" data-id=\"325c67e1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"682\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-cocs.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-20116\" alt=\"HMIS and CoCs\" srcset=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-cocs.png 1000w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-cocs-300x205.png 300w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-cocs-768x524.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6667ad3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6667ad3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-88e9340\" data-id=\"88e9340\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-084c749 no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"084c749\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAt the community level, there are federal, state, and local funding requirements. All these funding sources come with different reporting and data requirements, which is why HMIS administrators\u2014historically a very ad hoc role\u2014have become increasingly technological and data driven in the last 20 years or so. In the early days of HMIS, federal direction on what an administrator did was a lot less defined.<br><br>\n\nAll this funding tracking is to help ensure that HMISes and CoCs succeed in their mission. But what does success look like?\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c1ee4e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c1ee4e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3b6d24f\" data-id=\"3b6d24f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aef1377 elementor-widget elementor-widget-image\" data-id=\"aef1377\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"640\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-success.jpg\" class=\"attachment-large size-large wp-image-20123\" alt=\"HMIS Success\" srcset=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-success.jpg 702w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-success-300x300.jpg 300w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-success-150x150.jpg 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-20fa8f6\" data-id=\"20fa8f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ff3812 elementor-widget elementor-widget-heading\" data-id=\"1ff3812\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Do HMISes Define Success?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d2afb4 no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"9d2afb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\u201cSuccess\u201d can be defined multiple ways when it comes to serving homeless populations.<br><br>\n\nSuccess is about more than compliance, of course. The data shared across the HMIS isn\u2019t going to end homelessness on its own; it\u2019s more about how that information is applied to the planning efforts in providing services. HMIS is merely a tool.<br><br>\n\nFor many HMISes, success can look like: \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7056fbe no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"7056fbe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul style=\"line-height: 30px;\"> \n \t<li style=\"list-style-type: square; color: #d24c2b;\"><span style=\"color: #404040; \"> decreasing recidivism, <\/span><\/li>\n \t<li style=\"list-style-type: square; color: #d24c2b;\"><span style=\"color: #404040;\">increasing intake efficiency, <\/span><\/li>\n \t<li style=\"list-style-type: square; color: #d24c2b;\"><span style=\"color: #404040;\">improving outcomes with the social determinants of health (SDoH), and\n<\/span><\/li>\n \t<li style=\"list-style-type: square; color: #d24c2b;\"><span style=\"color: #404040;\">providing housing.\n<\/span><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-576292f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"576292f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f962608\" data-id=\"f962608\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a71d684 no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"a71d684\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tOf course, homelessness is a social phenomenon caused by multiple factors, so mitigating any of those factors could be defined as a success of sorts. One measure of HMIS and CoC success is the achievement (and maintenance) of <a href=\"https:\/\/community.solutions\/functional-zero-and-the-importance-of-sustaining-it\/#:~:text=Functional%20zero%20is%20the%20milestone,reality%20that%20must%20be%20sustained.\" target=\"_blank\" rel=\"noopener\">functional zero<\/a>.<br><br>\n\n<a href=\"https:\/\/community.solutions\" target=\"_blank\" rel=\"noopener\">Community Solutions<\/a>, a nonprofit that partners with dozens of cities and counties to help them achieve functional zero, defines it this way:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79d017d no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"79d017d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li style=\"list-style-type: none; color: #d24c2b; line-height:30px\"><span style=\"color: #404040;\"> Every community has a functional zero threshold\u2014the average number of people exiting homelessness in a month. When a community achieves functional zero for a population, it is keeping the number of people experiencing homelessness below this threshold. This means that the number of people experiencing homelessness at any time does not exceed the community\u2019s proven record of housing at least that many people in a month.\n<\/span><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e984f1b elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e984f1b\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5897ec5\" data-id=\"5897ec5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f2d851 elementor-widget elementor-widget-image\" data-id=\"3f2d851\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"252\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-functional-zero-animation-white-bg.gif\" class=\"attachment-large size-large wp-image-20583\" alt=\"HMIS Functional Zero\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2538fb5 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2538fb5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a311e07\" data-id=\"a311e07\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b65743 elementor-widget elementor-widget-text-editor\" data-id=\"9b65743\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Source: Community Solutions<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a908c8a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a908c8a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d99365a\" data-id=\"d99365a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ff6de1 no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"7ff6de1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li style=\"list-style-type: none; color: #d24c2b;line-height:30px\"><span style=\"color: #404040;\"> [Achieving functional zero] requires systems that are preventing homelessness, quickly detecting homelessness when it occurs, and permanently and promptly resolving those incidents of homelessness. <\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f509a61 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f509a61\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c8c6dc\" data-id=\"9c8c6dc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e13f2c no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"0e13f2c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIt\u2019s a much more realistic bar to achieve than that of preventing all homelessness everywhere and is a more useful definition of success when it comes to homeless management information systems. However, it requires a high degree of proactive service delivery. <br><br>\nOne way to achieve this degree of proactiveness is to have advanced data maturity, a movement beyond just collecting historical data.<br><br>\nHowever, it could be that keeping the lights on and getting reports out is the best you can do with the resources you have. In that case, focus on fundamentals:\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb177f no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"6eb177f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n \t<li>Participation in learning communities\n \n <\/li>\n \t<li>Fulfilling HUD requirements; and,  <\/li>\n \t<li>Providing basic services. \n <\/li>\n \t \n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c88080e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c88080e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0e75bc\" data-id=\"b0e75bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f1ac88 elementor-widget elementor-widget-heading\" data-id=\"3f1ac88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Does a Homeless Management Information System Work? <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb1b103 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb1b103\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e9d849\" data-id=\"0e9d849\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ae7b37 no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"4ae7b37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHMIS can be broadly understood by four aspects: organization, technology, the services provided to CoCs, and processes.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3bf0b157 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3bf0b157\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32ab05af\" data-id=\"32ab05af\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-761753e elementor-widget elementor-widget-accordion\" data-id=\"761753e\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1231\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1231\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"><img decoding=\"async\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-icon1.png\" width=\"100\"> Organization<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1231\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1231\">Every HMIS will have an administrator at the head, but the expectations in the industry of social services are changing for HMIS administration. The most successful communities are starting to adopt more IT-focused skills, although many HMIS administrators also have experience as practitioners in social services (i.e., case managers).<br><br>\n\nThe challenge is to marry the practitioner\u2019s experience and intuition with data science. Those who oversee HMISes within each CoC now need to move faster to adapt to emerging trends in technology. For example, many forward-thinking HMIS administrators have experience as business-systems analysts, data-quality specialists, system administrators, and the like.<br><br>\n\nTo be clear, there is no \u201cnormal\u201d standard yet for HMIS administration, but there is a convergence forming around the skills necessary to use data (i.e., data mining, data analysis). However, HMIS administrators should have a working knowledge of public policy. After all, it wasn\u2019t until <a href=\"https:\/\/www.hudexchange.info\/programs\/hmis\/hmis-data-standards\/standards\/Introduction.htm\">2004 when the HMIS Data Standards<\/a> were instituted by HUD.<br><br>\n\n<span style=\"color: #404040; padding-bottom: 8px; font-family: 'Montserrat'; font-weight: 500;\">Best Practice: Continuing Education for the HMIS<\/span><br><br>\n\nEvery HMIS lead comes to this role from a different career path, so there\u2019s a real need for administrators to learn from each other. More data-competent leads would do well to learn more about public policy and socio-cultural factors in homelessness, for example. More policy-competent leads would benefit from learning more about data analysis.\n<br><br>\n\n<em>Recommended to attend (HMIS specific):<br> \n\n<\/em>\n\n&nbsp;\n\n&nbsp;\n<ul>\n \t<li><a href=\"https:\/\/nhsdc.org\/\">National Human Services Data Consortium<\/a><\/li>\n \t<li><a href=\"https:\/\/endhomelessness.org\/\">National Alliance to End Homelessness<\/a><\/li>\n \t<li><a href=\"https:\/\/nhchc.org\/trainings\/conferences\/\">National Health Care for the Homeless Council<\/a><\/li>\n<\/ul>\n<em>Supplemental recommendations (General for social services):<br> \n\n<\/em>\n\n&nbsp;\n\n&nbsp;\n<ul>\n \t<li><a href=\"https:\/\/openminds.com\/\">OPEN MINDS Technology &amp; Analytics Institute<\/a><\/li>\n \t<li><a href=\"https:\/\/ncadv.org\/\">National Coalition Against Domestic Violence<\/a><\/li>\n<\/ul>\nLearning and development software can also be very beneficial for HMIS and CoC users at all levels of the organization, which is why Eccovia has now developed <a href=\"https:\/\/eccovia.com\/introducing-eccovia-university\/\">Eccovia University<\/a>, an L&amp;D platform specifically created for social service organizations.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1232\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1232\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"><img decoding=\"async\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-technology-icon2.png\" width=\"100\"> Technology<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1232\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1232\">Once you\u2019ve determined the definition of success and the roles and responsibilities of users at all levels of the organization, it\u2019s time to implement an HMIS software that synchronizes a community of services together. This synchronization between providers is crucial for care coordination, and it\u2019s what really provides the ROI.<br><br>\n<h3 style=\"color: #404040; font-size: 27px; padding-bottom: 0px; font-family: 'Montserrat'; font-weight:500\">Traditional Data Integration<\/h3><br> \nWhat happens when service providers don\u2019t share data? You get duplicated efforts, increased inefficiencies in provision of services, and wasted money. Most important, your client outcomes aren\u2019t going to be what they could be. That\u2019s why we emphasize that compliance isn\u2019t enough to mitigate homelessness.\n<br><br>\nIt\u2019s becoming increasingly clear that<em> preventing homelessness <\/em>can be done when programs and social service providers work together in a centralized data platform. For example, reformed convicts in the United Kingdom are <a href=\"https:\/\/www.theguardian.com\/society\/2019\/aug\/12\/two-thirds-of-homeless-ex-prisoners-reoffend-within-a-year\">more likely to commit another crime<\/a> within one year when they\u2019re unhoused. The Corporation for Supportive Housing (CSH) published a <a href=\"https:\/\/www.csh.org\/2019\/04\/data-integration-across-jail-homeless-services-a-blueprint-for-success\/\">report detailing a few cases<\/a> where data integration, between corrections departments and providers, facilitated supportive housing for ex-offenders after finishing their sentences, which proved to help mitigate their risk of homelessness.<br><br>\n<div align=\"center\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/Data-Warehouse-Terminology-Infographic-for-hmis.png\" width=\"487\" height=\"380\" \/><\/div><br><br>\n<span style=\"color: #404040;   padding-bottom:0px; font-weight:500; font-family: 'Montserrat';\">Best Practice: Data Integration from Various Sources<\/span><br><br>\nData integration is how care providers link together when they serve the same populations. Often, HMISes and CoCs believe that data integration with <em>historical data<\/em> is enough, but what about other nontraditional data sources (i.e., economic, weather, transactional, health, behavioral) that also affect unhoused populations? It\u2019s increasingly essential for community intelligence to be married with community care. For example, a medical provider treating clients of social providers should be collaborating with those providers.<br><br>\n\nTo that end, we\u2019ve created an AI-powered data warehouse for social service delivery, <a href=\"https:\/\/eccovia.com\/clientinsight\/\">ClientInsight<\/a>. While the attempt of Stellas is noble, ClientInsight can gather, ingest, and process cross-organizational and nontraditional data, while Stellas can only work on HMIS data.<br><br>\n\n<a href=\"https:\/\/eccovia.com\/data-warehouses-basic-concepts\/\">Data warehouses<\/a> are becoming more popular for social services. While well intentioned, <a href=\"https:\/\/www.hudexchange.info\/homelessness-assistance\/stella-and-system-modeling\/\">Stella P and Stella M<\/a>\u2014HUD\u2019s frameworks for system modeling and systems analysis\u2014are not the total solution because they\u2019re not flexible enough to be used how HUD intended, in many circumstances. After all, with Stella P, you\u2019re basically exporting a CSV file, rather than leveraging that data for data visualization and business (or community) intelligence.<br><br>\n\nIn other words, the regulatory frameworks from HUD are only one piece of the puzzle. If you\u2019re going to the trouble of negotiating data-sharing agreements and evaluating data sources with other providers, you might as well get a data warehouse. It would be a monumental undertaking to get those agreements and then manually maintain those data environments.<br><br>\n<h3 style=\"color: #404040; font-size: 27px; padding-bottom:0px; font-weight:500; font-family: 'Montserrat';\">Communication Between Providers<\/h3><br> \nAside from the most technologically advanced CoCs, most CoCs communicate via email and phone. While not inherently wrong, case-specific communication via traditional methods can often get lost on a client profile when multiple providers have their own systems.<br><br>\n\nSome case workers can infer what clients need without having to call or email other providers, but when the data is siloed and care isn\u2019t coordinated, you have to know to ask whether the client is being served at other agencies.\n\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-inefficiency-email-phone-revised.gif\" width=\"479\" height=\"601\" \/>\n<span style=\"color: #404040;  padding-bottom: 0px; font-weight:500; font-family: 'Montserrat';\">Best Practice: Synchronized Communication<\/span><br><br>\nWhat if that communication could be streamlined? What if case workers could infer clients&#8217; needs without having to call or email other providers? It might seem like a pipe dream, but it\u2019s very possible with case management systems like <a href=\"https:\/\/eccovia.com\/clienttrack\/\">ClientTrack<\/a>, which breaks down the barriers separating data silos and impeding whole person care with a single source of truth that links all providers, matching clients to needed services.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1233\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1233\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"><img decoding=\"async\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/services-icon3.png\" width=\"100\"> Services to CoCs <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1233\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1233\">Every HMIS\u2019s clients are in fact the CoC stakeholders (i.e., nonprofits, housing authorities, departments of corrections) they support. It\u2019s well known that training case workers takes a lot of time and resources, and with high turnover in that profession, many HMISes have a full-time trainer dedicated to constantly scheduling and performing trainings with new case workers.<br><br>\n<span style=\"color: #404040; font-weight:500;font-family: 'Montserrat';\">Best Practice: Listen and Include Stakeholders in Training Curriculum<\/span><br><br>\nBecause CoCs are composed of myriad organizations that have widely varied skillsets and goals, your training should reflect the knowledge and skills identified by the stakeholders. For example, if your local department of corrections is not equipped to evaluate needs of inmates about to finish their sentences, you can help correct this blind spot.<br><br>\n<h3 style=\"color: #404040; font-size: 27px; font-weight:500; padding-bottom: 0px; font-family: 'Montserrat';\">Data Quality Analysis<\/h3><br> \nHMISes are also responsible for a laundry list of federal reports. Some communities will even issue report cards that have to be compiled, graded, and distributed. More technically advanced communities will automate these performance assessments, but they often have to be done manually on a monthly basis.<br><br>\n\nWhat caseworker can honestly say she has the time to go row by row to validate the data fields entered against the requirements? Many CoCs will even just \u201ceyeball it\u201d and try to deduplicate records where they see them, but who knows how many missing values get through the cracks in those cases, skewing the aggregate data?\n<br><br><span style=\"color: #404040; font-weight:500; font-family: 'Montserrat';\">Best Practice: Evaluate Data Quality<\/span><br><br>\nStakeholders in your HMIS need to know what \u201cgood\u201d data quality looks like. That\u2019s why HMIS administrators need to perform due diligence that includes all stakeholders, while providing timely updates on changing data quality throughout the HMIS.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1234\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1234\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"><img decoding=\"async\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/hmis-process-icon4.png\" width=\"100\"> Processes<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1234\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1234\"><p>HMISes and CoCs have <a href=\"https:\/\/eccovia.com\/coordinated-entry-best-practices\/\">coordinated entry<\/a>, a best practice for responding to people experiencing homelessness. However, for coordinated entry to happen, there must be an intake.<\/p><p>Intake can\u2019t be defined easily: there are about 14 types of housing and HUD projects in the United States, and the differences between them are often nuanced and plentiful. For example, there are two types of emergency shelter as defined by HUD, transitional housing, different types of permanent housing, grant per diem (GPD), HOPWA, and Ryan White.<\/p><p>Partly because of the many types of housing support available, HUD (and other regulatory entities) require a high level of data during intake. Many social workers will feel this level of data intrusive, perhaps even traumatizing to clients or vicariously to themselves.<\/p><p>To quote a <a href=\"https:\/\/eccovia.com\/data-you-need-to-succeed\/\">recent article we wrote<\/a>:<\/p><ul style=\"list-style: none;\"><li>After all, questions like, &#8220;Have you ever been raped?&#8221; or, &#8220;Have you ever committed sex acts in exchange for money or food?&#8221; can have an emotional cost to both the client <em>and<\/em> the worker performing the intake.<p>Psychologist Stephen Fleming, a world-renowned trauma researcher, <a href=\"https:\/\/www.fvb.ca\/assets\/pdf\/Stephen-Fleming-TraumaticEvents-01.pdf\">writes<\/a>, &#8220;One need not directly experience or observe an event for it to be potentially traumatic; events experienced by others that one learns about also have this potential.&#8221;<\/p><p>The operative word there is &#8220;potential.&#8221; In a <a href=\"https:\/\/www.samharris.org\/podcasts\/making-sense-episodes\/268-the-limits-of-self-knowledge\">recent interview<\/a>, Fleming states he prefers to use the term \u201cpotentially traumatic event\u201d (PTE) because it doesn\u2019t assume trauma or PTSD symptoms, as many people can experience PTEs without any PTSD symptoms.<\/p><p>On that same vein, potential harm can be caused when the intake worker <em>assumes<\/em> the new client must have been traumatized, which can prime that individual with a false narrative of how they \u201cshould\u201d have reacted to the PTE.<\/p><p>That said, reliving old PTEs can also cause temporary emotional distress. So that\u2019s where the debate lives right now: do we cause more potential harm by not collecting enough data or by collecting too much?<\/p><p>The fact that the United States has a threshold on spending toward vulnerable populations isn\u2019t likely to change. Therefore, we still need a lot of that data.<\/p><\/li><\/ul><p><span style=\"color: #404040; font-weight: 500; padding-bottom: 0px; font-family: 'Montserrat';\">Best Practice: Learn and Demonstrate Trauma Sensitivities<\/span><\/p><p>The client expectations might be different, depending on the nature of the service program. Shelter intake will be different from coordinated entry intake, so the intake questions will be varied. Case workers performing intake will necessarily ask a lot of intrusive questions, and some potential clients will find this process painful or triggering.<\/p><p>The Substance Abuse and Mental Health Services Administration (SAMHSA) calls the <a href=\"https:\/\/store.samhsa.gov\/sites\/default\/files\/d7\/priv\/sma15-4420.pdf\">trauma-informed approach<\/a> the Four R\u2019s:<\/p><ol><li><strong>Realize <\/strong>the impact of trauma and the potential paths to recovery;<\/li><li><strong>Recognize<\/strong> the signs and symptoms of trauma in clients;<\/li><li><strong>Respond<\/strong> with policies that integrate knowledge about trauma; and,<\/li><li><strong>Resist<\/strong> retraumatization when asking intake questions.<\/li><\/ol><h3 style=\"color: #404040; font-size: 27px; padding-bottom: 0px; font-weight: 500; font-family: 'Montserrat';\">Service Provision<\/h3><p>Fair distribution of services is a challenge for most CoCs and HMISes because what\u2019s fair is a debate of ethics. Really advanced communities are pulling data like demographics, income, race, and the like to determine whether there\u2019s a potential bias, but many service providers tend to struggle with this question of fairness.<\/p><p>That&#8217;s why system mapping is a useful exercise to follow where the services are being used most, but it\u2019s extremely labor intensive and difficult to do manually. That\u2019s one reason community-intelligence platforms like ClientInsight can provide greater efficiency and accuracy.<\/p><p><strong>In short, we need an analytics revolution in social services.<\/strong><\/p><p><span style=\"color: #404040; font-weight: 500; font-family: 'Montserrat';\">Best Practice: Closed-Loop Referral<\/span><\/p><p>The initiator of the service request should be able to identify the provider and notify them before the client arrives or contacts the provider, passing along any documentation that was part of the referral. The agency then receives the referral, and the \u201cloop\u201d is \u201cclosed\u201d when the client (ideally) shows up or there is a result indicated. Even \u201cfailed\u201d or \u201cineligible\u201d results can be a long-term silver lining, because at least that data helps improve the system.<\/p><p>ClientTrack facilitates this process with an eligibility engine and closed-loop referral workflow.<\/p><h3 style=\"color: #404040; font-size: 27px; font-weight: 500; font-family: 'Montserrat';\">Exit and After-care<\/h3><p>The line between traditional homeless management information systems (i.e., data points about support for homeless populations) and modern HMISes is becoming blurrier. The most forward-thinking HMISes now track after-care and have exit strategies in place for clients beyond providing permanent housing. That said, a successful exit to permanent housing is what is measured by HUD.<\/p><p><span style=\"color: #404040; font-weight: 500; font-family: 'Montserrat';\">How do most clients leave an HMIS?<\/span><\/p><ul><li>Sometimes, clients suddenly disappear and lose contact with service providers. Others just leave for a period of time and come back.<\/li><li>Sometimes, it\u2019s a transitional housing project and the client fails out of it.<\/li><li>Sometimes, the individual is sent to a substance treatment facility.<\/li><li>Sometimes, there\u2019s criminal activity that can\u2019t be addressed through a harm-reduction model because of client behavior.<\/li><li>Sometimes, clients pass away.<\/li><\/ul><p><span style=\"color: #404040; font-weight: 500; font-family: 'Montserrat';\">What does stability look like for HMISes and their clients?<\/span><\/p><p>Placing a client in permanent housing is not always successful. Some case managers will look for opportunities for clients to be reunified with their families, which could be the best outcome in many cases, especially where medical noncompliance for a severe psychiatric illness is an issue.<\/p><p>For HUD, the desired outcome is housing. However, case workers often need to maintain a connection with clients to mitigate recidivism. One helpful practice to supplement the case worker\u2013client relationship is to place housed, former clients as peer mentors for new clients entering the CoC&#8217;s system.<\/p><p>After-care matters because HUD also wants to see a reduction in recidivism. The follow-up relationship helps ensure stability. In a data warehouse environment, you bring in other data sources from public services not in the CoC (i.e., unemployment offices, Social Security, housing assistance, SNAP) and share that data across the CoC for the benefit of case managers. However, it\u2019ll probably be a more gradual process to get data-sharing agreements with those public services that aren\u2019t specifically geared toward homeless populations.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/natural-process-to-a-machine.gif\" width=\"519\" height=\"497\" \/><br \/><span style=\"color: #404040; font-weight: 500; font-family: 'Montserrat';\">Best Practice: Automate Processes Where Possible<\/span><\/p><p>Automation is not the same thing as \u201cnot caring\u201d or \u201cdisinterest.\u201d The reality is there is not enough time, capacity, or workforce to handle the amounts of cases in many communities. So, in many instances, it might come down to either choosing an automated, follow-up robo-call and, well, nothing. In that case, it\u2019s better to automate the robo-call, albeit less intimate.<\/p><p>The principle is this: if left to short-term memory, many follow-ups can easily be forgotten. Human frailty in the CoC must be mitigated where possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e097bb8 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e097bb8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fce09ed\" data-id=\"fce09ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-122d501 elementor-widget elementor-widget-heading\" data-id=\"122d501\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Next Step for Homeless Management Information Systems<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a5cf40 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a5cf40\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bd55184\" data-id=\"bd55184\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15efd7f no-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"15efd7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEach CoC has a varied structure of subcommittees, which are charged with mitigating the suffering of homeless subpopulations (i.e., the chronically homeless, veterans, the mentally ill, children and families). The planning for these subcommittees is often planned from the top to the bottom, which means the data must accurately reflect what\u2019s really happening in each subpopulation\u2014preferably as close to real time as possible.<br><br>\nIn addition, data has a shelf-life, which is why CoCs usually end up having to act reactively to situations as they arise. For preventive services, however, advanced technology is necessary to accommodate unique, novel data-collection requirements.<br><br>\nTo that end, homeless management information systems and continuums of care would do well to follow these best practices outlined above.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7805ae3\" data-id=\"7805ae3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aff62ec elementor-widget elementor-widget-image\" data-id=\"aff62ec\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"640\" src=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/The-Next-Step-for-Homeless-Management-Information-Systems.png\" class=\"attachment-large size-large wp-image-20143\" alt=\"The Next Step for Homeless Management Information Systems\" srcset=\"https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/The-Next-Step-for-Homeless-Management-Information-Systems.png 702w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/The-Next-Step-for-Homeless-Management-Information-Systems-300x300.png 300w, https:\/\/eccovia.com\/wp-content\/uploads\/2022\/11\/The-Next-Step-for-Homeless-Management-Information-Systems-150x150.png 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f05fdff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f05fdff\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69bfd68\" data-id=\"69bfd68\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9eba05 elementor-widget elementor-widget-heading\" data-id=\"c9eba05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We\u2019re Here to Help\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44fe2a60 elementor-widget elementor-widget-text-editor\" data-id=\"44fe2a60\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFor more information about how our products and services can help you exercise best practices<br> in your HMIS or CoC, don\u2019t hesitate to schedule a demo. Eccovia\u2019s team stands ready to help in<br> any way possible. \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4187d47 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4187d47\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/eccovia.com\/schedule-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SCHEDULE A DEMO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-64fa20a8 elementor-section-full_width no-padding elementor-section-height-default elementor-section-height-default\" data-id=\"64fa20a8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c955225\" data-id=\"1c955225\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d21aabe elementor-widget elementor-widget-template\" data-id=\"7d21aabe\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"5434\" class=\"elementor elementor-5434\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7693f12 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7693f12\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bfdd98\" data-id=\"6bfdd98\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fbeb12 elementor-widget elementor-widget-heading\" data-id=\"8fbeb12\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get Started<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7620f1d elementor-section-content-middle elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7620f1d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-82652c3\" data-id=\"82652c3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b43a99 elementor-widget elementor-widget-heading\" data-id=\"3b43a99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">By Phone<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e38fa6b elementor-widget elementor-widget-global elementor-global-3010 elementor-widget-text-editor\" data-id=\"e38fa6b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Contact us today to learn how Eccovia can help you achieve improved outcomes for the people your organization serves.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45167b3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"45167b3\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f05e12a elementor-widget elementor-widget-text-editor\" data-id=\"f05e12a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong style=\"font-size: 20px;\">Toll Free:<\/strong> <a href=\"tel:+1888-449-6328\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #54595f; text-decoration: none;\"><u>1-888-449-6328<\/u><\/span><\/a> or <a href=\"tel:+1801-290-5495\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #54595f; text-decoration: none;\"><u>801-290-5495<\/u><\/span><\/a>\n<br><br>\n<strong style=\"font-size: 20px;\">Client Support:<\/strong> <a href=\"tel:+1855-374-7877\" target=\"_blank\" rel=\"noopener\"><span 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href=\"https:\/\/www.hudexchange.info\/homelessness-assistance\/\" target=\"_blank\" rel=\"noopener\">www.hudexchange.info\/homelessness-assistance<\/a><\/li>\n \t<li><a href=\"https:\/\/www.211.org\/\" target=\"_blank\" rel=\"noopener\">www.211.org<\/a><\/li>\n<\/ul>-->\nTo call us right now, just click the phone icon below.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d9b79f e-grid-align-left elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"9d9b79f\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-phone elementor-animation-pulse elementor-repeater-item-7559e66\" href=\"tel:+1801-290-5495\" 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data-id=\"3c983c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tPlease fill out the form below if you&#8217;d like to speak with one of our experts.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-396dda4 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"396dda4\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 4309731,\n\t\t\t\t\t\t\t\tformId: \"3b160fdb-49e6-43fb-b4ea-e7fff14b8a0e\",\n\t\t\t\t\t\t\t\ttarget: 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Here are the best practices [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized 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