How to Deal with Verbally Abusive Clients in Social Work
Many caseworkers endure verbal abuse from clients. There are many de-escalation techniques, some more effective than others. How should you
February 17, 2023
Real Solutions | Real Stories
Tag: LGBTQ+ Issues
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Real Solutions | Real Stories
Tag: LGBTQ+ Issues
Follow Us
ClientTalk Episode 2 Summary, Part 1: Coordinated Entry for Caseworkers
ClientTalk is where our industry experts give you their best insights and best practices across the spectrum of social services.
December 14, 2022
HUD News Highlights for Continuums of Care
New NOFOs, new resources, and new studies: There’s been a lot of new developments for continuums of care (CoC) over
November 10, 2022
Introducing Eccovia University, a Learning and Development Platform for HHS Organizations
Health and human service organizations often get behind with learning and development. What if there were a solution specifically for
September 29, 2022
Helping Teens Cultivate Resilience: Eccovia Sponsors Pivot Adventure
Eccovia is proud to sponsor Pivot Adventure, a nonprofit organization that provides outdoor recreational therapy to teens experiencing mental health
September 8, 2022
Data You Need to Succeed in Case Management
Why do data standards change? How much data collection is enough, and what are the current HUD data standards? In
June 21, 2022
What Are the Different Types of Homelessness?
What’s the difference between sheltered and unsheltered homelessness? What is the most common form of homelessness? Is couch surfing considered homelessness? Each of these questions and more are critical in understanding what we mean when we say a person is “experiencing homelessness”.
June 9, 2022
ClientTalk Episode 1: Driving Better Outcomes for Victim Service Providers
ClientTalk is where our industry experts give you their best insights and best practices across the spectrum of social services. With storied careers and thoughtful points of view, the leaders here at Eccovia know about a lot more than compliance—because they’ve been where you are.
June 7, 2022
What Is the Difference Between Victim Support and Victim Advocacy?
Victim service providers (VSPs) offer support and advocacy to individuals and families who have suffered domestic violence. Although similar, support and advocacy have distinctly different roles to play to ensure long-term success for victims.
May 26, 2022
HUD, HIPAA, and HMIS: What You Need to Know
Can homeless services utilize health data? The answer is yes—but only if they follow strict rules put forth by HUD and HIPAA for HMIS. Check out what these rules entail and what benefits come from following them.
May 19, 2022
What Homeless Services Should Expect This Summer
When summer comes, so do rising temperatures and blistering heat. For people experiencing homelessness, this change can be dangerous—even deadly. How can homeless services best prepare for the coming summer?
May 12, 2022
The Obstacles of Refugee Children
Being a child isn’t always easy; neither is being a refugee. What about when you’re both? Consider these unique obstacles refugee children face, as well as how we can better support them as they resettle.
May 5, 2022
Supporting Transgender Day of Visibility
Since 2009, March 31st marks Transgender Day of Visibility. Celebrated by LGBTQ+ communities across the globe, this day serves as a chance to honor progress that transgender individuals and groups have made. It also offers a chance to improve the ways social services address transgender and gender non-conforming communities.
March 31, 2022
The Mental Health of Social Workers
Did you know that over 60% of mental health professionals are social workers? The unique challenges that social workers face mean that they are also at higher risk of developing adverse mental health. Check out the state of mental health among social workers–and how to help.
March 24, 2022
Four Ways to Support National Social Work Month
What is National Social Work Month? Check out more on the history–and importance–of social work, as well as five ways you can get involved today.
March 22, 2022
Women’s Health and HIV
HIV/AIDS impacts more than men who have sex with men. In fact, 23% of cases in the US occur in women. How can health and human service organizations better support these vulnerable populations? It starts with understanding the unique needs of women and HIV/AIDS care.
March 10, 2022
Setting Survivors Up For Success
How can VSPs best set survivors up for success? The path to healing from domestic violence may be difficult, but it doesn’t have to be lonely. Consider how and why VSPs are an integral part of this very healing.
March 2, 2022
Is My Comparable Database Secure?
For any VSP (Victim Service Provider), the top concern should always come down to security. This is for more than ensuring funding–it comes down to protecting the people in their care from those that would do them harm. But how secure is your comparable database?
February 2, 2022
7 Aspects of Successful VSP Case Management
Are you a Victim Service Provider? Then you should be aware of the signs of a successful comparable database for case management. It comes down to much more than simply following compliance for HUD–you need to make sure it has powerful management tools, a robust security model, and standards for accessibility.
January 27, 2022
Should VSPs Switch to A Comparable Database?
As a victim service provider, you work with vulnerable populations and must ensure that their data is safe and secure. One way to make sure this happens? Integrating a comparable database into your organization.
January 12, 2022
10 Ways to Help Refugees This Season
How can we better support the refugees in our communities? With the holiday season just around the corner, consider our ten ideas on how to help out refugees in your area, from supporting local businesses to getting involved with resettlement agencies.
November 11, 2021
5 Signs of Strong Data Security
Data has never been more critical to the success of health and human services. It is also precious, and should be meeting the highest data security standards available. How can you know if your data privacy is up-to-par? Consider our five signs of strong data security.
November 3, 2021
Why Domestic Violence Awareness Matters
Did you know that on average, nearly 20 people per minute experience physical abuse by an intimate partner in the United States? In the span of a year, this equates to over 10 million men and women. For Domestic Violence Awareness Month, consider these reasons as to why awareness matters.
October 27, 2021
Five Essentials of System Administration Services
How do you know your system administration service is up-to-par? It requires taking a look at how the service functions on a micro and macro level. Consider our five essential keys to a successful system administration service.
October 6, 2021
Homelessness Mental Health
Knowing the state of mental health among unhoused individuals is the first step in better advocating for change. Consider how mental health plays a role in issues surrounding homelessness, and how your organization can begin to work towards eradicating adverse mental health in your communities.
September 29, 2021
Care Coordination Services
Care coordination plans are the future of healthcare. By utilizing strategies that bring community resources together, health and human service providers can offer better, more comprehensive services that save costs while improving patient outcomes.
September 22, 2021
Where Health and Human Services Meet
Health and human service organizations are beginning to understand why working together is so important. By bridging the gaps of siloed care through whole person care, these organizations can successfully accomplish the “triple aim”: improving the patient experience, improving health outcomes, and reducing the cost of healthcare.
September 15, 2021
How Does Effective Case Management Look?
Health and human services are complex. They require case management systems that not only do the job but do it well. How can you be sure that your case management is at the standard you need? Consider these four elements: client intake and assessment, design tools, referral management, and reporting.
August 11, 2021
Are You Getting The Most Out Of Reporting?
Reporting is an essential tool for non-profit and social service organizations. How do you know you are getting the most out of your reporting? Knowing what you need—as well as what is possible—is the first step in maximizing reporting potential.
August 4, 2021
Ryan White And The Forefront of HIV Care
For over 30 years, Ryan White programs have led the nation in HIV care. Today, nearly half of all HIV-positive individuals in the US rely on Ryan White for their health needs. Organizations providing this care are comprehensive in their approach and focus on helping low-income communities.
July 28, 2021
Building Community Through Care Coordination
July is Social Wellness Month, and central to health and wellness is a sense of community. How can health and human service organizations better foster this belongingness? It starts with care coordination that is focused on bringing services together.
July 8, 2021
Domestic Violence in the Summer
As the summer months continue, experts warn of an uptick in domestic violence cases. Why does such violence increase during this warmer season? More importantly, what can your social service organization do to help?
June 30, 2021
Four Aspects of Effective Data Management
Collecting, protecting, and analyzing your organization’s data is more important today than ever before. How do you know you have the most effective data management? Four key qualities of effective data usage—security, privacy, reliability, and resiliency—are critical to determining the answer.
June 23, 2021
What is Whole Person Care
Whole person care is gradually becoming more prevalent in the realm of health and human service organizations. But what exactly does it mean? Check out the definition and importance of whole person care, as well as how your organization can begin implementing it today.
June 17, 2021
Why HMIS Software Is Important
HMIS is a buzzword in the realm of homelessness agencies. But what does it exactly mean? And why is it important? In this blog post, we explore the specifics of HMIS and how a powerful case management solution can improve data, analysis, and services provided.
June 9, 2021
3 Ways to Fight Child Hunger During Summer
With summer just around the corner, millions of children are about to lose their sole source of consistent nutrition: school lunch. What can your health and human service organization do to help push back against this hunger? We suggest three simple steps: inform, coordinate, and advocate.
May 27, 2021
How One Non-Profit is Addressing Teen Mental Health
Did you know May is both Mental Health Awareness AND Teen Self-Esteem Month? Pivot Adventure, a non-profit in Utah, utilizes recreational therapy to provide affordable mental health courses for teenagers. Their unique approach is critical to the effectiveness of these social services.
May 20, 2021
What is Care Coordination
If you work in health and human services, chances are you have heard of “care coordination”. But what does it mean? And how is it related to case management? Read below to learn the definition of care coordination and discover how to implement it into your organization.
May 5, 2021
Problems Refugees Face
Earlier this year, we discussed what refugee resettlement programs can expect in 2021. Many of these expectations have changed—despite big promises from the current administration, only 2,050 refugees have been admitted to the US during the 2020-21 fiscal year (Sep—Aug). What are the problems facing refugees amidst these changes?
April 28, 2021
Caring for the Whole Person
Americans experience some of the highest rates of stress in the world. Those in lower socio-economic brackets report even higher levels, and this can negatively impact their overall health. A whole person care approach can help health and human service organizations better address stress.
April 21, 2021
Building a Fairer, Healthier World Through Social Determinants of Health
This year’s theme for World Health Day is “Building a Fairer, Healthier World”. Key to accomplishing this goal is understanding—and addressing—social determinants of health. As more healthcare providers take a holistic approach to health, more individuals and communities will receive the care they need.
April 7, 2021
3 Signs You Need Better Case Management
Running a health and human services organization can be as challenging as it is rewarding. Often, case management processes—like entering data into spreadsheets, creating reports, and handling clientele growth—can slow down organization effectiveness. Be aware of the signs that show it may be time to upgrade to a more functional case management system.
March 24, 2021
Five Women Who Made History in Social Work
Did you know March is Women’s History Month and Social Work Month? Women have been and continue to be crucial to the work of health and human services organizations. Check out these five influential women who helped shape social work into what it is today.
March 18, 2021
The Case for Universal School Lunch
How can food and nutrition programs best combat child hunger? The COVID-19 pandemic has opened the path for one possible solution: universal school lunch. Advocates pushing for a long-term implementation cite the academic and health benefits of such programs.
March 10, 2021
Is Your Program Screening for Mental Health?
Have you been screened for mental health? Despite its growing prevalence, mental and behavioral health are not often screened by healthcare providers. However, implementing these screenings into health and human service organizations can have profoundly positive effects for individuals and families.
February 24, 2021
HMIS 2020 Data Standards Retrospective
In an earlier blog from 2019, we outlined HMIS Data Standards and how they were changing. Now the changes have been made and it is time to reflect.
February 17, 2021
Food Insecurity is Rising. Can SNAP Meet the Challenge?
Hunger in the United States is rising, and food and nutrition services are looking to the Supplemental Nutrition Assistance Program (SNAP) for help. As the new administration is challenging lawmakers to increase the financial support for SNAP, food programs are hoping to see an increase in both benefits and eligibility.
February 10, 2021
Filling Gaps in Cancer Treatment with Whole Person Care
What is the best treatment for cancer? While there may not be one simple answer, experts agree on the importance of a whole person care approach. Through social determinants of health, programs and organizations can better help cancer patients by providing the care that they need.
February 3, 2021
Social Determinants of Health 101
Social determinants of health (SDoH) are becoming increasingly popular—and significant—to health and human services. The first step to incorporating SDoH in your own organizations and programs is to understand what SDoH means and how it is relevant to your work.
January 27, 2021
Aging In A Pandemic: How COVID-19 Is Impacting Elder Care
The challenges for aging services have become more apparent in the wake of COVID-19. Not only are older adults more at risk from coronavirus complications but they are also prone to compounding issues regarding food security, mental health, and isolation.
January 20, 2021
What Can Refugee Resettlement Programs Expect in 2021?
As the Biden Administration implements a historic limit of 125,000 refugees into the US, resettlement programs can expect new changes with their budget but should prepare for a more gradual shift in execution.
January 13, 2021
New Year, New Ideas: How to Add Innovation to Whole Person Care
Three fresh ideas in the sphere of coordinated care—digital technology, social prescribing, and national standardization—may be the innovations that programs need to better improve their impact.
January 6, 2021
How a Government Shutdown Could Affect Social Services
We’ve heard a lot about congressional in-fighting over the US government’s debt ceiling, and social service providers are bracing themselves
February 16, 2023
Continuing Education for Case Managers
Case managers are what keeps social services running, and continuing education is essential to keep them up to date with
January 5, 2023
ClientTalk Episode 2 Summary, Part 2: Coordinated Entry for Caseworkers
ClientTalk is where our industry experts give you their best insights and best practices across the spectrum of social services.
December 22, 2022
What Is a Continuum of Care?
The Continuum of Care Program provides social services to homeless populations, but what is it, exactly? How do continuums of
December 8, 2022
Why We Should Embrace Giving Tuesday
Where did Giving Tuesday come from, and why should you and your organization care about it? While a new social
November 29, 2022
Be Skeptical of Data Patterns You Wanted to See
Why Data Mining Is a Double-Edge Sword for Social Services Drawing the right conclusions from client data in social services
July 28, 2022
The Power of AI and Predictive Analytics in Health and Human Services
Do predictive analytics and AI have something to offer social service organizations? In this blog, we explore current and future
July 28, 2022
Which Refugees Get ORR-Funded Assistance?
Refugee assistance in the United States is going to be even more necessary than before. But who gets what kind
June 29, 2022
How Do Domestic Violence Shelters Work?
What can someone expect when entering a domestic violence shelter? Taking the first step in recovery can be difficult, but
June 16, 2022
