ClientTrack™ has created a new assessment for communities to collect data related to COVID-19 vaccinations. Communities can now enter data related to client vaccination status, dates of vaccinations, manufacturer of vaccine, and information on why some clients may opt out of receiving the vaccine.
Read up-to-date instructions on how to implement this new feature in the PDF below.
Many caseworkers endure verbal abuse from clients. There are many de-escalation techniques, some more effective than others. How should you deal with a verbally abusive client? It starts with understanding
We’ve heard a lot about congressional in-fighting over the US government’s debt ceiling, and social service providers are bracing themselves for another possible government shutdown. In this article, we explore
Case managers are what keeps social services running, and continuing education is essential to keep them up to date with emerging trends and best practices. There are many certifications and
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