Case Study Catholic Charities of Palm Beach

Eccovia Resources

Catholic Charities engages in an immense philanthropic undertaking, running programs that serve those who are most in need and who are often neglected. In all their work, however, there always hangs the administrative burden of keeping records, maintaining private and sensitive data, and reporting their work to the appropriate overseeing agencies. Their old data system made their processes even more difficult, with work hours locked up in resolving duplicated, low quality, and erroneously input data.


Through ClientTrack’s powerful data sharing platform, Catholic Charities successfully consolidated each unique program’s data into one single database. All data is updated in real time, which makes reporting quick and easy. Relieving this massive administrative burden has freed up critical resources and empowered them to focus on their true mission: helping people. Since integrating ClientTrack, their programs have more than doubled the number of clients they serve. Most importantly, Catholic
Charities can focus on getting help for residents of Palm Beach and the surrounding areas


Read the full case study below.

Additonal Resources

Why Social Work is Essential

This year’s theme for National Social Work Month is “Social Workers are Essential”. Did you know that social work extends far beyond the Department of Social Services? With over 700,000 active social workers in the US, this industry is essential for many communities’ function and survival.

Read More »

3 Signs You Need Better Case Management

Running a health and human services organization can be as challenging as it is rewarding. Often, case management processes—like entering data into spreadsheets, creating reports, and handling clientele growth—can slow down organization effectiveness. Be aware of the signs that show it may be time to upgrade to a more functional case management system.

Read More »

Five Women Who Made History in Social Work

Did you know March is Women’s History Month and Social Work Month? Women have been and continue to be crucial to the work of health and human services organizations. Check out these five influential women who helped shape social work into what it is today.

Read More »

Get Started

Contact us today to learn how Eccovia can help you achieve improved outcomes for the people your organization serves.