Leading Social Determinants of Health Case Management
Case Management Solutions
Whole Person Care
ClientTrack’s Whole Person Care solutions help address the full scope of a patient’s needs. ClientTrack helps unite all the different elements of the healthcare ecosystem on a large scale so they can jointly execute an integrated, coordinated plan of care that truly treats the full spectrum of patient needs.
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Care Coordination
ClientTrack helps bridge the gap between fragmented and siloed elements of care management, bringing all payers, providers, and community resources into a single system.
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HMIS
The ClientTrack HMIS platform tracks the needs and progress of homeless individuals, enables secure data sharing, measures performance, provides powerful reporting tools, and helps our clients meet the latest HUD HMIS data standards.
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Our Platform
What Sets Us Apart
Our highly configurable social determinants of healthcare software is suited for all companies who need to analyze and track individuals from start to finish.
Fully Configurable Platform
As new needs or practices arise, ClientTrack’s configurability allows our customers to build new forms, workflows, queries, and other functionality to meet those needs, without requiring coding knowledge or the added cost of customization.
Experience
Eccovia is proud of our more than 20 years of experience in health and human services data system solutions. The depth and range of our experience, running the gamut of issues pertaining to the social determinants of health, enable us to help our partners remain compliant with evolving government requirements and enact best practices to help the people they serve.
Trusted Partner
Eccovia takes a consultative approach in collaborating with our customers to create their solutions. We work hard to understand your unique needs and wants and then tailor our ClientTrack platform to meet them.
Introducing ClientTrack For Case Management
ClientTrack provides trusted, powerful case management capabilities to a wide variety of different providers and services.
Cutting Edge Tech
ClientTrack's Main Features
Our solution puts critically important functionality into the hands of case management organizations across the country.
Custom Workflows
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Design Tools
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Analytics & Reporting
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Case Management
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Learn How ClientTrack™ Can Empower Your Organization
ClientTrack helps our partners coordinate and integrate with both public and private organizations across every segment of health and human services so that people can be at the center of their own care.
Our Clients Say it Best
Testimonials
“In our diverse, multi-program agency, ClientTrack has been customized to capture not only HMIS data, but a host of very specific and unique information on senior services, adult learning, Pediatric services and referrals, domestic violence support, basic needs such as rental assistance and food, as well as disaster relief as needed. As challenging as it is to not only capture, but report on the wide array of information in a consistent fashion, ClientTrack has aided in these efforts for almost 13 years.”
Pampi McGuire
Northwest Assistance Ministries - Director of IT
“The team at Eccovia worked hard to understand our needs, and were able to build us a truly impressive software system as a result,” says Brandy Brogan, Client Services Manager for Project Angel Heart. “Our new web-based system makes it possible for us to access client records much faster and from any location. Our team is working more efficiently and we’re also able to track program outputs more accurately.”
Brandy Brogan
Client Services Manager for Project Angel Heart
About the company:
Already, Project Angel Heart has been able to use ClientTrack™ to conduct real-time route optimization for their drivers, saving many hours of staff and volunteer time each week. Going forward, Project Angel Heart expects to rely on ClientTrack™ to enhance their ability to work with health care partners to provide meals for patients, and to use the system’s flexibility to simplify the process of setting up and managing new contracts, opening the door for new opportunities and increased revenue.
“As an agency that serves domestic violence survivors, our data isn’t included in the local HMIS system, so we rely on Eccovia to ensure all of our housing programs are in compliance with HUD HMIS standards and to enable us to submit all required funder reports. “
Jeanne-Marie Hagan
Women Against Abuse, Inc. - Director of Evaluation and Learning
CHANGE IS A CONSTANT.
Change and uncertainty disproportionately threaten the most vulnerable in our communities, and through change and innovation, we can be part of a sustainable, long-term solution to these problems.
-Carl Champagne
Eccovia CEO
HUD News Highlights for Continuums of Care
New NOFOs, new resources, and new studies: There’s been a lot of new developments for continuums of care (CoC) over at HUD, and we’re here to show you the highlights […]
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Introducing Eccovia University, a Learning and Development Platform for HHS Organizations
Health and human service organizations often get behind with learning and development. What if there were a solution specifically for this industry? Well, now there is a solution with Eccovia […]
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Helping Teens Cultivate Resilience: Eccovia Sponsors Pivot Adventure
Eccovia is proud to sponsor Pivot Adventure, a nonprofit organization that provides outdoor recreational therapy to teens experiencing mental health challenges. We interviewed Katie Allred, co-founder and CFO of Pivot […]
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Data You Need to Succeed in Case Management
Why do data standards change? How much data collection is enough, and what are the current HUD data standards? In this article, we discuss all the above and the potential […]
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What Are the Different Types of Homelessness?
What's the difference between sheltered and unsheltered homelessness? What is the most common form of homelessness? Is couch surfing considered homelessness? Each of these questions and more are critical in understanding what we mean when we say a person is "experiencing homelessness".
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ClientTalk Episode 1: Driving Better Outcomes for Victim Service Providers
ClientTalk is where our industry experts give you their best insights and best practices across the spectrum of social services. With storied careers and thoughtful points of view, the leaders here at Eccovia know about a lot more than compliance—because they’ve been where you are.
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What Is the Difference Between Victim Support and Victim Advocacy?
Victim service providers (VSPs) offer support and advocacy to individuals and families who have suffered domestic violence. Although similar, support and advocacy have distinctly different roles to play to ensure long-term success for victims.
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HUD, HIPAA, and HMIS: What You Need to Know
Can homeless services utilize health data? The answer is yes—but only if they follow strict rules put forth by HUD and HIPAA for HMIS. Check out what these rules entail and what benefits come from following them.
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What Homeless Services Should Expect This Summer
When summer comes, so do rising temperatures and blistering heat. For people experiencing homelessness, this change can be dangerous—even deadly. How can homeless services best prepare for the coming summer?
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The Obstacles of Refugee Children
Being a child isn't always easy; neither is being a refugee. What about when you're both? Consider these unique obstacles refugee children face, as well as how we can better support them as they resettle.
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Supporting Transgender Day of Visibility
Since 2009, March 31st marks Transgender Day of Visibility. Celebrated by LGBTQ+ communities across the globe, this day serves as a chance to honor progress that transgender individuals and groups have made. It also offers a chance to improve the ways social services address transgender...
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The Mental Health of Social Workers
Did you know that over 60% of mental health professionals are social workers? The unique challenges that social workers face mean that they are also at higher risk of developing adverse mental health. Check out the state of mental health among social workers–and how to...
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Four Ways to Support National Social Work Month
What is National Social Work Month? Check out more on the history–and importance–of social work, as well as five ways you can get involved today.
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Women’s Health and HIV
HIV/AIDS impacts more than men who have sex with men. In fact, 23% of cases in the US occur in women. How can health and human service organizations better support these vulnerable populations? It starts with understanding the unique needs of women and HIV/AIDS care.
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Setting Survivors Up For Success
How can VSPs best set survivors up for success? The path to healing from domestic violence may be difficult, but it doesn’t have to be lonely. Consider how and why VSPs are an integral part of this very healing.
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Is My Comparable Database Secure?
For any VSP (Victim Service Provider), the top concern should always come down to security. This is for more than ensuring funding–it comes down to protecting the people in their care from those that would do them harm. But how secure is your comparable database?
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7 Aspects of Successful VSP Case Management
Are you a Victim Service Provider? Then you should be aware of the signs of a successful comparable database for case management. It comes down to much more than simply following compliance for HUD–you need to make sure it has powerful management tools, a robust...
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Should VSPs Switch to A Comparable Database?
As a victim service provider, you work with vulnerable populations and must ensure that their data is safe and secure. One way to make sure this happens? Integrating a comparable database into your organization.
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10 Ways to Help Refugees This Season
How can we better support the refugees in our communities? With the holiday season just around the corner, consider our ten ideas on how to help out refugees in your area, from supporting local businesses to getting involved with resettlement agencies.
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5 Signs of Strong Data Security
Data has never been more critical to the success of health and human services. It is also precious, and should be meeting the highest data security standards available. How can you know if your data privacy is up-to-par? Consider our five signs of strong data...
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Why Domestic Violence Awareness Matters
Did you know that on average, nearly 20 people per minute experience physical abuse by an intimate partner in the United States? In the span of a year, this equates to over 10 million men and women. For Domestic Violence Awareness Month, consider these reasons...
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Five Essentials of System Administration Services
How do you know your system administration service is up-to-par? It requires taking a look at how the service functions on a micro and macro level. Consider our five essential keys to a successful system administration service.
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Homelessness Mental Health
Knowing the state of mental health among unhoused individuals is the first step in better advocating for change. Consider how mental health plays a role in issues surrounding homelessness, and how your organization can begin to work towards eradicating adverse mental health in your communities.
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Care Coordination Services
Care coordination plans are the future of healthcare. By utilizing strategies that bring community resources together, health and human service providers can offer better, more comprehensive services that save costs while improving patient outcomes.
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Where Health and Human Services Meet
Health and human service organizations are beginning to understand why working together is so important. By bridging the gaps of siloed care through whole person care, these organizations can successfully accomplish the "triple aim": improving the patient experience, improving health outcomes, and reducing the cost...
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How Does Effective Case Management Look?
Health and human services are complex. They require case management systems that not only do the job but do it well. How can you be sure that your case management is at the standard you need? Consider these four elements: client intake and assessment, design...
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Are You Getting The Most Out Of Reporting?
Reporting is an essential tool for non-profit and social service organizations. How do you know you are getting the most out of your reporting? Knowing what you need—as well as what is possible—is the first step in maximizing reporting potential.
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Ryan White And The Forefront of HIV Care
For over 30 years, Ryan White programs have led the nation in HIV care. Today, nearly half of all HIV-positive individuals in the US rely on Ryan White for their health needs. Organizations providing this care are comprehensive in their approach and focus on helping...
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Building Community Through Care Coordination
July is Social Wellness Month, and central to health and wellness is a sense of community. How can health and human service organizations better foster this belongingness? It starts with care coordination that is focused on bringing services together.
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Domestic Violence in the Summer
As the summer months continue, experts warn of an uptick in domestic violence cases. Why does such violence increase during this warmer season? More importantly, what can your social service organization do to help?
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Four Aspects of Effective Data Management
Collecting, protecting, and analyzing your organization’s data is more important today than ever before. How do you know you have the most effective data management? Four key qualities of effective data usage—security, privacy, reliability, and resiliency—are critical to determining the answer.
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What is Whole Person Care
Whole person care is gradually becoming more prevalent in the realm of health and human service organizations. But what exactly does it mean? Check out the definition and importance of whole person care, as well as how your organization can begin implementing it today.
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Why HMIS Software Is Important
HMIS is a buzzword in the realm of homelessness agencies. But what does it exactly mean? And why is it important? In this blog post, we explore the specifics of HMIS and how a powerful case management solution can improve data, analysis, and services provided.
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3 Ways to Fight Child Hunger During Summer
With summer just around the corner, millions of children are about to lose their sole source of consistent nutrition: school lunch. What can your health and human service organization do to help push back against this hunger? We suggest three simple steps: inform, coordinate, and...
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How One Non-Profit is Addressing Teen Mental Health
Did you know May is both Mental Health Awareness AND Teen Self-Esteem Month? Pivot Adventure, a non-profit in Utah, utilizes recreational therapy to provide affordable mental health courses for teenagers. Their unique approach is critical to the effectiveness of these social services.
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What is Care Coordination
If you work in health and human services, chances are you have heard of “care coordination”. But what does it mean? And how is it related to case management? Read below to learn the definition of care coordination and discover how to implement it into...
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Problems Refugees Face
Earlier this year, we discussed what refugee resettlement programs can expect in 2021. Many of these expectations have changed—despite big promises from the current administration, only 2,050 refugees have been admitted to the US during the 2020-21 fiscal year (Sep—Aug). What are the problems facing...
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Caring for the Whole Person
Americans experience some of the highest rates of stress in the world. Those in lower socio-economic brackets report even higher levels, and this can negatively impact their overall health. A whole person care approach can help health and human service organizations better address stress.
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Building a Fairer, Healthier World Through Social Determinants of Health
This year’s theme for World Health Day is “Building a Fairer, Healthier World”. Key to accomplishing this goal is understanding—and addressing—social determinants of health. As more healthcare providers take a holistic approach to health, more individuals and communities will receive the care they need.
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3 Signs You Need Better Case Management
Running a health and human services organization can be as challenging as it is rewarding. Often, case management processes—like entering data into spreadsheets, creating reports, and handling clientele growth—can slow down organization effectiveness. Be aware of the signs that show it may be time to...
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Five Women Who Made History in Social Work
Did you know March is Women’s History Month and Social Work Month? Women have been and continue to be crucial to the work of health and human services organizations. Check out these five influential women who helped shape social work into what it is today.
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The Case for Universal School Lunch
How can food and nutrition programs best combat child hunger? The COVID-19 pandemic has opened the path for one possible solution: universal school lunch. Advocates pushing for a long-term implementation cite the academic and health benefits of such programs.
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Is Your Program Screening for Mental Health?
Have you been screened for mental health? Despite its growing prevalence, mental and behavioral health are not often screened by healthcare providers. However, implementing these screenings into health and human service organizations can have profoundly positive effects for individuals and families.
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HMIS 2020 Data Standards Retrospective
In an earlier blog from 2019, we outlined HMIS Data Standards and how they were changing. Now the changes have been made and it is time to reflect.
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Food Insecurity is Rising. Can SNAP Meet the Challenge?
Hunger in the United States is rising, and food and nutrition services are looking to the Supplemental Nutrition Assistance Program (SNAP) for help. As the new administration is challenging lawmakers to increase the financial support for SNAP, food programs are hoping to see an increase...
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Filling Gaps in Cancer Treatment with Whole Person Care
What is the best treatment for cancer? While there may not be one simple answer, experts agree on the importance of a whole person care approach. Through social determinants of health, programs and organizations can better help cancer patients by providing the care that they...
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Social Determinants of Health 101
Social determinants of health (SDoH) are becoming increasingly popular—and significant—to health and human services. The first step to incorporating SDoH in your own organizations and programs is to understand what SDoH means and how it is relevant to your work.
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Aging In A Pandemic: How COVID-19 Is Impacting Elder Care
The challenges for aging services have become more apparent in the wake of COVID-19. Not only are older adults more at risk from coronavirus complications but they are also prone to compounding issues regarding food security, mental health, and isolation.
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What Can Refugee Resettlement Programs Expect in 2021?
As the Biden Administration implements a historic limit of 125,000 refugees into the US, resettlement programs can expect new changes with their budget but should prepare for a more gradual shift in execution.
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New Year, New Ideas: How to Add Innovation to Whole Person Care
Three fresh ideas in the sphere of coordinated care—digital technology, social prescribing, and national standardization—may be the innovations that programs need to better improve their impact.
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Why We Should Embrace Giving Tuesday
Where did Giving Tuesday come from, and why should you and your organization care about it? While a new social movement to encourage generous donations during the holiday season, Giving […]
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Be Skeptical of Data Patterns You Wanted to See
Why Data Mining Is a Double-Edge Sword for Social Services Drawing the right conclusions from client data in social services can be challenging. How do we mine data without drawing […]
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