Maximize Your Impact with ClientTrack

Case Management

ClientTrack is a case management platform that empowers you to deliver better outcomes for your community while minimizing costs for your organization. Versatile and adaptable, ClientTrack can address nearly any case management need.

Case Management for Any Need

ClientTrack empowers providers in many different areas of Health and Human Services, including:

Do More With ClientTrack

ClientTrack’s approach to case management is designed to maximize your efficiency, provide the best possible client experience and improve their outcomes, and lead to reduced costs so you can reinvest your time and resources more effectively. Here are some ClientTrack features that help you save time, unburden you from tedious and repetitive tasks, and add value to your case management platform as your needs evolve:

Compliance Simplified

Our team includes national leaders and experts in HUD and federal partner compliance, and our ClientTrack platform is built to provide full regulatory compliance in data collection and storage, privacy and security, data standards, and reporting. You can rest easy knowing that your system is purpose-built to capture, store, and report your data according to the latest requirements.

Powerful Ad Hoc Reporting

ClientTrack empowers you to tell data-driven stories of your successes to funding sources and stakeholders, driving superior outcomes. Our reporting tools include all common prebuilt reports as well as in-app tools to generate custom reports on the fly with drag-and-drop ease. ClientTrack makes it easier than ever to share outcomes so you can generate reports in minutes.

Integration and Migration

ClientTrack’s REST API allows for real-time data integration and enormous data ingestion, with controls for data deduplication, quality checking, and HUD CSV file import and export. Save time and effort with improved data quality, and integrate with third-party databases or tools to provide the best coordinated care possible to the people you serve.

Single Sign-On (SSO)

ClientTrack helps cut down on the administrative burden by supporting Single Sign-On (SSO). Our platform works with any OAuth identity provider that supports OpenID Connect, including Azure Active Directory and Open Access Management, as well as with LDAP authentication. This lets you reduce the number of passwords and sign-ins necessary for agencies that use multiple applications in their work.

508 Compliance

ClientTrack is fully 508 compliant. Eccovia is committed to providing an accessible platform that enables access to information and usability of features. To Eccovia, web accessibility encompasses all disabilities that affect access, including visual, auditory, physical, speech, cognitive, and neurological disabilities.


Security

Hosted in Microsoft Azure, ClientTrack’s databases are protected with state-of-the-art security, providing protection against threats such as distributed denial of service (DDoS); Azure backups and Azure Site Recovery to ensure your data is recoverable in disaster scenarios; and easier compliance with external privacy standards, laws, and regulations, including GDPR, HIPAA, ISO 27001, HITRUST, and FERPA.
With Eccovia, you don’t just get a case management platform capable of meeting virtually any case management need—you also get a strategic partner with decades of subject matter expertise in social services, technology, and the strategies that drive success. We’re constantly improving ClientTrack to address common pain points and help you navigate the challenges of ever-shifting regulatory requirements.

Where Can I Learn More?

Contact us today to schedule a demo and see how ClientTrack can make all the difference for you and the people you serve.