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The ClientTrack Care Coordination platform connects community-based systems of care with streamlined data collection, access to real-time information, and reporting tools to track outcomes and outputs. As your programs expand and change, ClientTrack grows with you.

Software Connecting Health and Social Services

ClientTrack is an advanced care coordination platform that is designed to break down barriers so that providers can put patients at the center of their own care. 

Why ClientTrack?

When you buy a solution that your organization will rely on for years to come, you want to be sure that it will be able to change and grow as your organization changes and grows. The future is unpredictable, and your organization’s needs five years down the line might not be identical to your needs today, but because the ClientTrack Care Coordination Platform is purpose-built for customization and adaptability, you can rest assured it will be as reliable and helpful in the future as it is today.

Data Analytics

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Reporting

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Design Tools

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Packed with Features

ClientTrack comes built with easy-to-use design tools that allow you to create your own workflows, forms, queries, logic rules, and eligibility requirements, empowering you to build a solution tailor-made for your unique circumstances, even as these circumstances change and require new elements. Additionally, for more in-depth customizations, we offer further tools to make your solution your own.

Key Features

Create and configure workflows that tie forms and assessments together to ensure that data is collected in a consistent and quality manner. 

Configure forms and expand the database schema in your solution without the need to rely on Eccovia Solutions’ development teams. 

Access every data element in the solution to run advanced query capabilities such as sub-queries, SQL expressions, etc. Easily export to Microsoft Excel. 

 

Design program and service rules directly in the system to identify an individual’s eligibility. Staff can then review and track program participation, referrals, and service provision based on eligibility.

 

Easily create custom dashboards for end users that include any information designed by the ClientTrack Form Designer, ClientTrack Reports, or charts resulting from ClientTrack Query Designer queries.

Enforce business rules that support common processes, such as rules for validating required fields, validating data against other data in the database, and determining whether entered data meets any predefined format.

 

Coordinated Care

Case Study: LA Housing For Health

Homelessness has become a public health crisis, especially in Los Angeles where the population has surged 75 percent in 6 years, from 32,000 to 55,000. Three out of four homeless people live in cars, campers, tents and lean-tos, by far the biggest single group of unsheltered people in any U.S. city.

Housing for Health, a division within the Los Angeles County Department of Health Services was established to provide housing and support services to homeless individuals with complex medical and behavioral health issues, high utilizers of county services, and other vulnerable populations. They employ a “whatever it takes approach” to assist clients in their transition from homelessness to permanent housing.

Learn more about how Housing for Health uses ClientTrack for county-wide coordination.

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