ClientConnect 2023
Reserve Your Spot*
*Space is limited and will be allocated to those who register first.
Learning Objectives and Topics
- Navigating data-sharing agreements and other components of governance
- Program performance and monitoring strategies
- Data quality management strategies
- ClientTrack’s Designer Toolset best practices
- Identifying the data that drives outcomes and effective care coordination
- Cross-sector collaboration strategies
- Leveraging social determinants of health (SDoH) for holistic case management
- 1115 Medicaid waivers and Medicaid billing for non-medical service organizations
- Emerging tech, including machine learning and AI, and implications for the social and health services sector
Meals
Those with dietary restrictions can contact us with any unique needs not addressed in the menu below.
Breakfast:
Breakfast:
- Assortment of steel-cut oatmeal, dried fruit, toasted nuts, spiced pumpkin seeds, brown sugar, honey (GF, VEG)
- Sun-ripened whole and cut fruits and berries (GF, V)
- Freshly-baked muffins, scones, and coffee cakes (D)
- Churned butter, jams, preserves, and honey (D)
- Assorted snacks and beverages
- Cauliflower potato leek soup (GF, VEG, D)
- Field green salad (V)
- Tomato wedge salad (VEG, D)
- Frisée salad (V)
- Roasted chicken breast (GF)
- Grilled tavern steak (GF)
- Cavatelli pasta (VEG, D)
- Soccutash (GF, V)
- Smoke, paprika-roasted herb tomatoes (GF, V)
Join Us on October 26, 2023
Eccovia’s focus is melding human-services expertise with innovative software and services. That’s why on October 26, 2023, we will host ClientConnect, our inaugural, peer-to-peer conference for social services in Philadelphia, right after NHSDC’s fall conference!
And the best part? It’s free to register!
And the best part? It’s free to register!
When
Thursday, October 26, 2023
8:00 AM–4:30 PM, EDT
8:00 AM–4:30 PM, EDT
Where
Symphony Ballroom
DoubleTree by Hilton, Center City
237 South Broad Street
Philadelphia, PA 19107
DoubleTree by Hilton, Center City
237 South Broad Street
Philadelphia, PA 19107
Who
This is an in-person event for all organizations
that use or are interested in learning how to fully leverage ClientTrack or ClientInsight, how to improve their management of client and outcome data, and what emerging best practices are improving community care coordination across the United States.
Presenters will include:
Presenters will include:
- Eccovia’s VP of Strategy, who also serves as VP of NHSDC, David Lewis
- Eccovia’s Product team
- Health Roads
- CAMBA
- Metropolitan Alliance of Connected Communities
- And more!
How Much
Registering is free, and breakfast and lunch will be provided for all dietary preferences! Transportation will be the responsibility of all attendees. (See “Lodging” and “Meals” sections for those details.)
Lodging
Room-block discounts at the DoubleTree are available below!
Parking
Adjacent to the hotel, Park America will offer $15.00 discounted parking. Stickers will be provided at check-in.
Questions
Please send your questions to
clientconnect@eccovia.com, or contact your Eccovia representative.
ClientConnect Agenda
Breaks will be provided during gaps between sessions.
| Time | Session | Learning Objectives |
|---|---|---|
| 8:00 AM–9:00 AM | Doors open and registration | Collect your name tag, grab a bite from the continental breakfast, visit our booths, and mingle with your colleagues. |
| 9:00 AM–9:15 AM | David Lewis, VP of Strategy at Eccovia, and VP at NSHDC “Community Care Coordination: Technology, Governance, and the Path to Better Outcomes” | Opening plenary session. ClientConnect 2023 introductions, including the webinar series, developing peer community, and future in-person conferences. Housekeeping items. |
| 9:20 AM–10:20 AM | CAMBA, a ClientTrack-empowered organization “Navigating Complexity: CAMBA’s Model for Diverse Program Integration” | CAMBA is a complex organization with many varied social programs. Learn how they’re improving their community care coordination capabilities and the role that ClientTrack plays in delivering outcomes. |
| 10:40 AM–11:40 AM | ICF “Data Governance: Building Upon a Solid Foundation” | Learn what we mean by "data governance", why it's important, and what can happen when it doesn't exist. Learn the different components of data governance, who should be involved, and best practices for ensuring governance is the foundation from which all other work is done, so you can take those lessons back to your community to strengthen local data governance. |
| 11:45 AM–12:45 PM | Eccovia’s Product Team “The Eccovia Product Roadmap” | Eccovia utilizes a configurable, scalable suite of products and services for community care coordination that leverages innovative analytic solutions to improve individual outcomes and community well-being. Learn about Eccovia’s evolving product ecoystem, which will improve SDoH outcomes with heightened capabilities. |
| 12:45 PM–1:30 PM | Lunch | |
| 1:30 PM–2:30 PM | Metropolitan Alliance of Connected Communities, a ClientTrack-empowered organization “Relationships and Relational Databases: An Ecosystems Approach to Data” | MACC provides administrative and development support to 57 member organizations. Learn how to leverage network relationships to collaborate in building good data practices, as well as how ecosystem networks can support diverse human service organizations. |
| 2:45 PM–3:45 PM | Health Roads “Maximizing Funding: Medicaid 1115 Waivers and Social Services Support” | Learn how to leverage benefits available under the 1115 waiver program, how to manage Medicaid-related needs within ClientTrack, strategies for non-medical organizations to improve access to medical resources, and how to bridge the gap between health and social services. |
| 3:45 PM–4:00 PM | David Lewis, VP of Strategy at Eccovia, and VP at NSHDC “A Recipe for Change: Governance, Technology, and the Future of Case Management” | Closing remarks, housekeeping reminders, raffle winners announced. Eccovia staff will stick around to answer your lingering questions. |
